Privacy Policy
1. Introduction
Desi Food Market ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our services, including SMS marketing, email promotions, rewards programs, order updates and alerts.
2. Information we collect
We collect the following types of personal information:
Contact Information: Name, phone number, email address
Order Information: Purchase details, delivery address
Rewards Program Data: Points earned, redemption history
Communication Preferences: SMS and email opt-in/out choices
3. How We Use Your Information
We use your personal data for:
Sending order updates (e.g., confirmations, delivery status)
Providing SMS and email promotions (exclusive offers, discounts, and news)
Managing your rewards program account (points tracking, redemption updates)
Improving customer service and support
4. How We Share Your Information
​We do not sell or rent your personal data. However, we may share it with:
Service providers assisting with SMS, email marketing, and order fulfillment
Legal authorities when required by law or to protect against fraud
5. Your Rights & Choices
​Opt-Out of Marketing: You can unsubscribe from promotional emails and SMS at any time by clicking "unsubscribe" or replying "STOP."
Access & Correction: You may request access to or correction of your personal data.
Deletion: You can request deletion of your personal information, subject to legal obligations
6. Data Security
​We implement security measures to protect your data. However, no online system is 100% secure.
7. Contact Us
For any privacy concerns, contact us at 613-590-7381